Bank Complaint Letter: A Bank complaint letter is a bank letter in which a Bank Customer writes the official letter if He/ She has a problem with the bank account or the bank services or schemes and policies. The complaint letter is written by the account holder to notify the bank of the problems which he/she is facing with the bank services so that the bank official can take necessary action according to the complaint.
Sometimes we face problem with problems with the bank services which cannot be neglected as it affects the financial work of the customer. Simply writing a complaint letter to the bank can solve the problem. The bank complaint letter can be written for many reasons such as an issue with an ATM card or online transactions, etc.
Get Other Types of Letter Writing like Formal, Informal and Different Types of Letter Writing Samples.
The bank complaint letter is also used in future references as it is kept in records and can be used as proof against the other party. Writing a letter is more helpful and powerful to overcome the problem fast. This letter is written to the head of the bank that is a branch manager, in a polite and respectful manner. We have to follow a particular format and include all the basic elements of the letter. Also, attach the necessary documents required for the same.
There are so many types of complaint letters written to the bank such as for wrong transactions, ATM card not received or cheque book not received, etc. for any reason we have to understand the problem and write accordingly with attaching all-important required documents. Let us discuss more how the complaint letter to the bank must be written.
- Bank Complaint Letter Writing Tips
- Bank Complaint Letter Format
- Bank Complaint Letter Sample
- Bank Complaint Letter for Fraudulent Transaction
- Undue Delay or Rejection of Loan Approval
- FAQ’s on Bank Complaint Letter
Bank Complaint Letter Writing Tips
To write a Bank Complaint letter we have to keep some important points in mind so that they can match the standard of the official letters written to the bank. The problem can be anything but the letter should be written polite and respectful manner, since all the bank letters are addressed to the head of the branch or the Bank Manager. Here are the important points to be remembered while writing the letter
- Addressing the Branch Manager
- Write the Name and Address of the bank
- The subject should be clear
- Salutation (Sir/Madam)
- write the Body of the letter explaining briefly the situation or problem
- Attach the required documents
- Account number and Account holder Name
- Name and Signature
- Date
These are the important points that must be included in the letter which is an official format.
Bank Complaint Letter Format
Here is the Format for the Bank complaint letter
| To, The Bank Manager, Address, City, state Pin code Subject: Complaint Letter Respected Sir/Madam, < Body of the letter> < Account Number> Thanking you, Account Holder Name, Date |
Below are some Sample letters for the Bank complaint with different problems using the above format.
Bank Complaint Letter Sample
| To, The Branch Manager, ICICI Bank, Behind Akshar school, Road no.87, Pune, Maharashtra Pin 2103559 Subject: Complaint letter Respected Sir, I want to state that on 3rd April I have opened a savings account in the ICICI bank at your branch. It was said by bank officials that I will get the ATM, passbooks, and cheque book within two days but after two days also I did not get it to date. As I was waiting for it for a few days. These documents are very important for me as I have to manage my work finances and it is becoming difficult for me with the other account. Please kindly deal with the issue and try to solve the problem as soon as possible. My Account number is 21003566985255. I request you to look into the problem and help me to issue all the pending documents i.e. ATM, Cheque book, and Passbook. For further queries please contact me on my number 9856478992. Regards Ashish Singh, Date: 8th April 2022 Place: Pune |
Bank Complaint Letter for Fraudulent Transaction
This is a bank complaint letter when a fraudulent transaction occurs, and to notify the bank we have to write the letter.
| To, The Bank Manager, Karnataka Bank, Nehru Nagar, Okhla, New Delhi Pin: 4135698 Subject: Complaint Letter for Fraudulent Transaction Respected Sir, I am an account holder in your bank for the last 5 years. My name is Krishna sen, my savings bank account number is *******25658545. This is to inform you that an amount of Rs 12000 was stolen from my account without my knowledge. On 6th April I got a message which stated that an amount of Rs 12000 was debited from my account but the transaction was not done by me. Then I filed for a bank Statement and I found the amount was missing from my account. Please investigate the matter and solve the issue. I have attached a copy of the bank statement of my account. I look forward to your response. For any further query please kindly contact to my number 021548732. Regards, Krishna Sen, Date: 8th April 22 Place: Okhla |
Let us look at one more example of a bank complaint about the rejection of a loan due to some reason by the bank
Undue Delay or Rejection of Loan Approval
| To, The Bank Manager, State Bank of India, Surat, Gujarat, Pin: 2013556 Subject: Undue delay or rejection of loan approval Respected Sir, I am an account holder in your bank with my savings account 5246987762***. I applied for a personal loan in your bank. But the loan is not approved for the reason of insufficient document proof. I have fulfilled all conditions as demanded and submitted the required documents to your bank staff but now they are saying that the loan cannot be approved. I request you to consider my application again and guide me that what should I do to get approval. Regards, Akhil Yadav, Place: surat Date: 22nd March 2022 |
So these were some samples for bank complaint letters that can be used for reference for writing bank complaint letters.
FAQ’s on Bank Complaint Letter
Question 1.
What is a Bank Complaint letter? To whom we must write the complaint?
Answer:
A Bank complaint letter is a bank letter in which a Bank Customer writes the official letter if He/ She has a problem with the bank account or the bank services or schemes and policies. The bank complaint letter is also used in future references as it is kept in records and can be used as proof against the other party. Writing a letter is more helpful and powerful to overcome the problem fast.
A Bank Complaint letter is written to the head of the bank that is a branch manager, in a polite and respectful manner. We have to follow a particular format and include all the basic elements of the letter. Also, attach the necessary documents required for the same.
Question 2.
How to write a Bank Complaint letter?
Answer:
To write a Bank Complaint letter we have to keep some important points in mind so that they can match the standard of the official letters written to the bank. The problem can be anything but the letter should be written polite and respectful manner as it is an official letter.
We have to include the following points:
- Addressing the Branch Manager
- Write the Name and Address of the bank
- The subject should be clear
- Salutation (Sir/Madam)
- write the Body of the letter explaining briefly the situation or problem
- Attach the required documents
- Account number and Account holder Name
- Name and Signature
- Date
Question 3.
What is the format/ sample for bank complaint about the fraudulent transaction?
Answer:
Below given is a sample of a bank complaint letter for a fraudulent transaction.
| To, The Bank Manager, Address, City, state Pin code Subject: Complaint Letter for Fraudulent Transaction Respected Sir/Madam, I am an account holder in your bank for the last 5 years. My name is <customer name>, and my savings bank account number is <Account Number>. This is to inform you that an amount of <Amount> was stolen from my account without my knowledge. On<Date > I got a message which stated that an amount of <Amount> was debited from my account but the transaction was not done by me. Then I filed for a bank Statement and I found the amount was missing from my account. Please investigate the matter and solve the issue. I have attached a copy of the bank statement of my account. I look forward to your response. For any further query please kindly contact to my number<Contact Number> Regards, Account Holder name Date: Place: |